If Web View is enabled, the folders may not appear correctly.

Opening the Add or Remove Programs applet in Control Panel may result in:

Object doesn't support this property or method

These behaviors are symptomatic of missing, incorrect, or corrupted registry entries.

To resolve this problem:

1. Open a CMD.EXE window.

2. Type the following commands, pressing Enter after each line:

REG ADD "HKCR\CLSID\\{0000031A-0000-0000-C000-000000000046\}" /ve /T REG_SZ /F /D "ClassMoniker"                              REG ADD "HKCR\CLSID\\{0000031A-0000-0000-C000-000000000046\}\InprocServer32" /ve /T REG_SZ /F /D "ole32.dll"                              REG ADD "HKCR\CLSID\\{0000031A-0000-0000-C000-000000000046\}\ProgID" /ve /T REG_SZ /F /D "clsid"                              REG ADD "HKLM\SOFTWARE\Classes\CLSID\CLSID" /ve /T REG_SZ /F /D "\{0000031A-0000-0000-C000-000000000046\}"                              
NOTE: REG.EXE is built into Windows XP and Windows Server 2003. It is installed on Windows 2000 from the Support Tools folder on the Windows 2000 CD-ROM.