Ensure Graphics Files Display Previews and Thumbnails Correctly

I do a lot of photographic editing and often use the thumbnail previews in Windows Explorer folders in Windows XP and Windows 2000 to identify images. However, I can no longer view thumbnail preview images for certain graphic file types in Windows Explorer folder windows. For example, I can't preview JPEG (.jpg and .jpeg) and .gif files, but .bmp and other graphic file formats display thumbnail previews correctly. I've used the Windows Explorer Tools\Folder Options menu option to restore the default settings for the folders, but that didn't help. What can I do to fix the problem?

I bet that you recently uninstalled Microsoft Photo Editor from Microsoft Office (XP, Win2K, or Windows 97) or perhaps uninstalled and reinstalled Office without including Photo Editor in the reinstallation process. In either case, you've lost your association between JPEG and .gif files and the now-missing Photo Editor application. To address the problem, you need to manually associate JPEG and .gif files with Microsoft Paint by editing the registry. Because this problem can occur with other graphic file types such as .bmp, I will make my explanation general.

To edit the registry data, you must navigate to the following registry location associated with each file type

HKEY_CLASSES_ROOT\<i>file_ext</i>ShellEx\\{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1\}

where file_ext is the extension for the graphic file type in question (e.g., .bmp, .gif, .jpg, .jpeg).

In many cases, you might find that the ShellEx and/or \{BB2E6...\} subkeys don't exist. If so, you need to create them. Next, you must make sure that the value of the \{BB2E6...\} subkey is set to exactly the following data: \{7376D660-C583-11d0-A3A5-00C04FD706EC\}, which Figure 2 shows.

After you complete these steps for each graphic file type, you should be able to again correctly view graphic thumbnail previews. When you verify these settings or make changes, remember that JPEG files have three possible extensions by default: .jpe, .jpg, and .jpeg.

Because this problem occurs frequently on my systems, I've created a registry settings (.reg) file, which Listing 1 shows, that I can double-click to reenter the required data into the registry to repair any problems with my primary graphic file types. For me, those primary graphic file types are .bmp, .gif, .jpe, .jpg, .jpeg, and .wmf files. However, the .reg file also resets .art, .dib, .jfif, and .png file associations.

One final tip: When I use this file on my systems, I find that a .jpe class typically has the same subkey structure and values that you're manually creating with the steps I've outlined above. If this situation is true on your system, you could use copy and paste functions to copy the subkey and value to the .jpg class key to avoid mistyping these values.

Discuss this Article 77

Michael Shick (not verified)
on Apr 5, 2004
I noticed the problem with my thumbnails, searched around on google for a while (10 min) and found your solution. Worked really well--Thank You for posting !
Eurofire (not verified)
on May 27, 2004
I made a comment earlier because I didn't understand. I did some research and learned to access the registry. This is great advice, but I suggest that you mention that we have to run "regedit" to access the registry. But I found out and followed your instructions and now my thumbnails are displaying!
David palmer (not verified)
on May 19, 2004
Excellent!! I spent ages on the web until I found this site which is the only one that gave me the information I needed to solve this annoying problem Great Dave palmer
Anonymous User (not verified)
on Feb 19, 2005
I have been trying to resolve this problem for months. In just a few minutes it's been solved!! Many Thanks. I echo all the good stuff everyone else has said about this fix. Sean, tell your boss to give you a raise! Tim Paul
tom (not verified)
on Oct 14, 2003
A quick fix that I did was just rename the JEPG HKEY JPG,and the thumbnails are back Out of thousands of pictures that I have on my drive there is not on JPEG. It's a simple fix that works. Then you have time to work on a new JPEJ HKEY It's very simple for a guy that doesn't want to really get deep into making new keys etc.
Anonymous User (not verified)
on Jun 15, 2005
this information ROCKS!!! I just used my code for Photoshop vs the microsoft crap and it works great. You can find the Photoshop code from the .psd folder in the regedit directory. Then just copy and paste it on a notepad and save it for future use.
John Clark (not verified)
on Apr 10, 2003
For a long time I have been trying to figure out why my thumbnails have not been displaying. I checked this out at numerous websites including Microsoft's site. All to no avail. Yesterday, I was looking at briansbuzz.com and found your site. Your article #37752 answered my questions and I employed the fix and now my thumbnail views are back!! Thank you very much for this help. I had just about given up. Good luck to your publication.
Terry McArthur (not verified)
on Sep 14, 2003
This disappearing act happen to me about six months ago and your fix helped me recover then. Then again, a few days ago, and couldn't remember where I had stored the little program that was written to do a 1 click restore. I did the registry entries and everything is OK with the world. . . thank you kindly.
Anonymous User (not verified)
on Oct 13, 2004
Does not work on Windows 2000
Lee
on Sep 28, 2003
I appreciate your advice on the thumbnail problem. I too had installed Office 2K then had incurable problems generating thumbnails for my image folders. I solved it by selectively reinstalling Microsoft photo editor from the Office 2K CD. Thumbnails now work perfectly. Thanks.
omar (not verified)
on Jun 23, 2003
My thumbnails disappeared with upgrade to O2K. I followed the directions and it worked wonderfully. Thumbnails are back. Thanks. The only hitch was that the web page with instructions did not display completely and key/Data was hidden by a graphic. Solved that by View Source.
PureEvil (not verified)
on May 4, 2004
Im having this same kind of issue on windows xp after having an issue installing winamp. I can no longer see my thumbnails of my .wmv files that used to open with windows media player, but after installing win amp got connected to that as the default program. I uninstalled winamp and now i can no longer see thumbnails of .wmv files. I'm looking for a fix like this .jpg fix for .wmv files.
Anonymous User (not verified)
on Feb 28, 2005
Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! I have in excess of 10,000 JPGs on my machine - I am running Win2k also & my thumbnails just disappeared. I was heartbroken & could NOT find a way to get them back. I was pointed here by someone who has the same problem. Again, in case you didn't get it :) Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Scarlett Chadwell-Daniels
Anonymous User (not verified)
on Mar 11, 2005
Perfect! recently upgraded to Office 2003 and BAM.. thumbnails are gone. This was fast and easy!
Anonymous User (not verified)
on Nov 22, 2004
Thank you so much for posting. I decided to uninstall the PhotoEditor and didn't realize this function was attached to it. This was the first link that showed up under a google search for 'Thumbnails view doesn't show thumbnails'. This worked like a charm for me. Thank you!
Anonymous User (not verified)
on Jul 18, 2005
Anyone know how to enable mpeg, avi, (movie) thumbnails in windows 2000? I cannot find the solution. Thanks!
Anonymous User (not verified)
on Nov 17, 2004
Thank you friend , your artical is of great help . Once gain thank you very much
Eric ORiley (not verified)
on Apr 28, 2004
Thanks for the post. Worked great!
Robbie Starr (not verified)
on Dec 11, 2003
I have been hunting for a resolution to this problem for months. Seems many people are having this problem, cause there are tons of discussion topics running around about it. None of the other fixes worked for me. THIS ONE WORKS! Thanks a million!!
Anonymous User (not verified)
on Mar 16, 2005
Finally!!! You get top geek of the week, you rock! thank you
Anonymous User (not verified)
on Nov 28, 2004
Thank you. As in most cases, the official Microsoft Sites were no help. Until finding your site I was unable to resolve this very problem.
Anonymous User (not verified)
on Feb 8, 2005
This WORKED on a W2K machine. You guys ROCK!
Federico Jacobsen (not verified)
on Jun 19, 2004
Do you have de .reg file of all the file types.
Anonymous User (not verified)
on Nov 8, 2004
Worked on my Windows 2000, after much head scratching and puzzlement. Thanks!
Anonymous User (not verified)
on Jan 10, 2005
Worked like a charm! Gracias!
Anonymous User (not verified)
on Oct 22, 2004
YAYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY IT FINALLY FIXED MY PROBLEM!!!!! THANK YOU SO MUCH!
toto (not verified)
on Jun 28, 2004
I had the same problem, but your trick did not work. My OS is Windows 2000. I have re-installed the Photo Editor of Office and now all the thumbnails are back. Hope this can help somebody else.
Anonymous User (not verified)
on Jul 22, 2005
I just uninstalled and reinstalled Adobe Photoshop (same old version 4, and not MS Photo Editor) and the thumbnails disappeared. All that won't display as thumbnails are jpgs. Before I dive into changing registry keys, I thought I better check to see if there wasn’t another approach. I never even had Photo Editor to begin with.
Anonymous User (not verified)
on Apr 18, 2005
Very,very,very thank you!!!!!!
Steve Schmude (not verified)
on Mar 30, 2004
I was recently upgraded to Office 2000 at work and my thunbnail views disappeared. I called our computer support center and they were no help after a week. I did a google search and found your article. Once I found out how to get to the registry data (run:regdata) I was able to figure it out based on your description and voila, I have thumbnails again. Thanks a lot!!
tom (not verified)
on Oct 13, 2003
I have tried everthing on this board and nothing has worked for getting back my thumbnails. I have removed and reinstalled both office 97 and office XP and stillnothing. I have tried the fix in the registry and it doesn't do anything either. I used to have the microsoft photo editor on here but I do not know what program added it. I thoughtis was MSoffice 97 but it didn't show up after the installation. I am running Windows 2000. Is that where it resides? Please Help!!!
Anonymous User (not verified)
on Aug 29, 2005
Please help i dont understand all this much, iam really a novice, ive tried installing just photo editor but it hasnt solved the problem. What is this registry thing all about?
Anonymous User (not verified)
on Apr 25, 2005
thanks for saving my time in searching the solution
Charmaine Smith Ladd (not verified)
on Apr 3, 2004
Okay Sean, you're my new best friend! Worked like a charm, had done everthing under the sun EXCEPT a search on words "thumbnails" and "problem." There you were with the solution! You da Bomb, my man! THANK YOU! THANK YOU! THANK YOU! I am DELIGHTED.
Anonymous User (not verified)
on Nov 24, 2004
Magic. I *did* have Photo Ed and re-installed as part of an Office XP upgrade, but it still blew away my thumbnails too. I knew a perfect Microschlock upgrade would be too good to expect.
Anonymous User (not verified)
on Jan 18, 2005
Thanks for the help!
Bob (not verified)
on Apr 18, 2004
FANTASTIC ! ! ! This should be publicized widely. Great site. Finally found something that would correctly address this issue.
Anonymous User (not verified)
on Mar 25, 2005
Good work! It fixed it... pure genius.
Al (not verified)
on May 27, 2004
Got to your page through a Google search. I found a similar solution to this problem on another site, but your explanation was the easiest to follow. Thanks
Anonymous User (not verified)
on Mar 6, 2005
Most grateful. Win2k SP4. Photoshop Elements 3.0 install broke this. Subkeys for all my graphics files were gone. Thanks to you I now have my thumbnails back. Wonderful! Thank you.
Anonymous User (not verified)
on Jan 15, 2005
Thank you guys. This works! You use the same code over and over again, regardless of gif, tif, tiff, jpeg, jpg, etc..... Thank-you, Thank-you, Thank-you!!!!!!!!!!!!! :) Brad
John Clark (not verified)
on Jan 15, 2004
Thanks for publishing Sean Daily's "Ensure Graphics Files Display Previews and Thumbnails Correctly" (March 2003, http://www.winnetmag.com, InstantDoc ID 37752). I have agonized for some time about why my thumbnail view just went away. I thought its disappearance might be related to my removing and reinstalling Microsoft FrontPage 2002. I didn't know why or what to do about it. I followed your instructions in the article and my thumbnail view is back.
Anonymous User (not verified)
on Aug 9, 2005
Really great!. How can you find out these things? are you a genious or what? Thank you very very much.

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