Application Service Provider
In a close race, Emergent OnLine edged out ACCPAC International's ACCPAC Online to win the Readers' Choice award for Best Application Service Provider.

Web-Based Security Service
For the second year in a row, Avatier's Password Reset Station was our readers' choice for Best Web-Based Security Service.

Web Site Analysis Service
BMC Software's SiteAngel led the competition this year and beat last year's winner in the Best Web Site Analysis Service category.

Web Site Hosting Service
The hands-down favorite among our readers in the Best Web Site Hosting Service category is Invotion.