I recently spoke with two Microsoft mobile product managers about some of the ActiveSync problems I've written about during the past couple of months. I was pleasantly surprised to learn that Pocket PC 2002 devices support infrared (IR) technology--in addition to USB and serial-port synchronization--for the initial synchronization with a desktop PC. Earlier Windows CE devices required a wired connection for the initial synchronization. This capability provides a valuable option for notebook users, and it might be useful to other users (and systems administrators) who need to work around a USB or serial-port synchronization problem: Try using the IR port instead