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Oct 14, 2014

Top 3 Lync Issues: How to monitor and troubleshoot them

Although Microsoft has delivered numerous improvements throughout the years, it is still very challenging for administrators to ensure a good quality of service for Lync, especially for audio/video calls....More
Aug 26, 2015

IT admin's guide to gaining more resources Pt. 1

IT systems are a crucial business enabler, which isn’t something to take lightly. Though these systems are so essential, a lot of decision-makers don’t invest as much in them as they should, which might leave an IT admin with huge list of requirements to meet on a shoestring budget and with limited staff. If doing your job effectively....More
Mar 02, 2015

Mastering patch management: 5 tips that will work for you

There’s no debating IT pros are stretched thin. Likewise, there’s no debating that patch management, while a mundane job, is a business priority. ControlNow Security Lead Ian Trump offers five easy tips to help IT pros better handle this priority....More
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