When mapping or implementing your device acquisition and maintenance plans, don't forget about the importance of display as a factor in the end user experience.
To an end user, the display is the entry point into the access of corporate information. Yet many organizations do not think about the display as a factor in the end user experience. As evidence of this point, many organizations do not manage displays as a fleet, rather simply “riding them ‘til they die”. As a technology refresh strategy, this likely does not result in a favorable end user experience. The end user experience has now become a key metric of IT along with continuous cost improvement and innovation.
With Windows 10 and the consumerization of IT, application modernization and touch now become relevant to the end user community since applications will be synchronized across desktop, laptops, tablets and smart phones. If the display technology is 5 years old, the definition, clarity and basic presentation is less than what end user’s experience and results in productivity as well could decline.
Many businesses still think that aging displays represent the best set of economics. If this is solely about CapEX and simply not spending, this is a short conversation since of course a business can keep display technology for quite a while. However, if sustainability, disposal and energy management are considered, plus the improvement in productivity including the lower entry pricing for displays, then not so much of an economic advantage. A 5 year old display could consume $30 per year more power (over 5 years that approaches $150, or the cost of a new display). Add to that the cost to dispose, which could be another $20 to $30, and we have the making of a business case. If power management is then added to the equation, the display refresh could take on a new set of compelling economics.
Windows 10 adoption will drive a lot of change into the organization. This might be the opportune time to re-examine the current strategy for displays and align to the current trends in the market place. Similar to a managed print or a managed desktop strategy, to an end user a managed display is a key element in the relationship between the end user and IT.
This is a guest blog, written by Bruce Michelson, National Lifecylcle Manager at HP, on behalf on our sponsor.