Paul Robichaux

Paul Robichaux is a senior contributing editor for Windows IT Pro, author, consultant and Chief Technology Officer for ENow Software, specializing in Exchange and Office 365, and an 11-time Microsoft Exchange Server MVP. He is the author of several books, most recently Exchange Server 2013 Inside Out: Clients, Connectivity, and UM (Microsoft Press). Paul is on Twitter at @paulrobichaux, and he blogs at

Becoming an IT cloud pro: What you need to know
In the final part of his three part series on the changing role of IT in the era of cloud computing, Paul Robichaux explains what it takes to build a career in this new era.
What does it take to succeed in IT in the era of Cloud? 5

IT has always been a tricky career field. Many people think of the rapid rate of change in IT systems, technologies, and employment as something that started with the advent of cloud-based services, but you can clearly trace the same concerns of today’s IT administrator back for 40 or more years, to a time when mainframes in glass-walled datacenters were the normal way that enterprises obtained their business computing. As the market-dominant technologies in use have changed, so has the set of skills required to stay in the game.

Skype for Business: PSTN Calling 3
One of the areas where Microsoft’s Lync and Skype for Business products have had the most success is in replacing business phone systems (usually known as private branch exchange, or PBX, systems). This success has come about because Skype for Business has grown to offer a robust feature set that matches or exceeds what legacy PBX systems offer, combined with a thriving ecosystem of devices and add-on products and all the benefits that come from its integration with Windows, Active Directory, Exchange and SharePoint.
Skype for Business PSTN conferencing 2
Office 365 has been a huge success by every measure: its yearly revenue, feature set, and breadth of options have continued to grow rapidly each year since its introduction. However, this rapid growth has caused a few growing pains.
Microsoft Outlook for Mac 4
Office 2011 for Mac was released in October 2010, and lately it's been showing its age. Since the release of Outlook 2011 for Mac, Apple, Microsoft, and the Office team have released many changes and updates. What’s in the new Outlook, and how does it stack up against its Windows cousin? Most importantly, what does the future hold for Office on the Mac?
Getting Started with Office 365 
Total Running Time: 307 minutes

Microsoft is pushing Office 365 as a one-size-fits-all solution for commercial, government, and academic environments. In this intensive online training course, you'll learn how to evaluate Office 365 to see if it is a good fit for your organization, set up a new tenant for your organization, and start connecting that tenant with your on-premises servers to allow migration and connectivity.

Exchange Server 2013 Managed Availability
Understanding how Managed Availability works will help you understand how it affects your operating procedures and how to manage it to get the desired outcomes.
multicolored letters NEW on black background with firework sparks all around
Exchange Server 2013 SP1: What's New 2
Exchange Server 2013 SP1 provides new features, improvements to existing features, and bug fixes; it also serves as a barometer of how well Microsoft's new servicing model is working.
Managing Exchange ActiveSync Device Access 2
Allow/Block/Quarantine (ABQ) functionality can help you manage mobile-device access on Exchange ActiveSync (EAS) devices. Find out how EAS ABQ works.
What's New In Exchange Server 2013
Find out about the architectural changes, new features, and Unified Messaging changes in the new Exchange version.
PowerShell 201 

PowerShell 201 offers a set of technical presentations that build on PowerShell 101, three introductory PowerShell presentations that were offered in December. The three PowerShell 201 sessions delve into more complicated scripting topics. You will come away from the PowerShell 201 series with advanced scripting knowledge and increased comfort with writing complicated scripts.

PowerShell 101 

The word "scripting" probably makes a lot of IT admins cringe, but it's not that scary or difficult to learn. Scripting is just a set of instructions written in terms that computers can understand. The instructions tell the computer how to do something, such as how to perform a task.

Getting the Most from Exchange 2010 

Exchange 2010 is both comfortingly familiar and surprisingly different. If you’re used to Exchange 2003, you’ll find a wealth of new features and technologies to give you better performance, reliability, and robustness. If you’ve already deployed Exchange 2007, you’ll find that 2010 makes it easier to host large mailboxes and use virtualization.

Managing Exchange ActiveSync Policies in Exchange 2010
Exchange ActiveSync (EAS) policies give you control over how devices and users access EAS. The EAS protocol itself is only part of the complete mobile-device access story for Exchange
What does it take to succeed in IT in the era of Cloud?
March 15, 2016

That's a good point-- in the end, though, "private cloud" is just another way of saying "running services on someone else's computers". I think most of the same skill...

Microsoft Outlook for Mac
November 7, 2014

PSTs are funny. Microsoft is in a tough position because two different sets of customers-- end users and admins-- are making conflicting demands about PST support. The format...

Exchange Server 2013 SP1: What's New
March 18, 2014

Excellent. Glad to hear that SP1 is getting out there.

Managing Exchange ActiveSync Device Access
December 24, 2013

Kevin, not really. Once you establish the sync partnership, Exchange expects to be able to use it to sync. Most EAS clients (including the ones in iOS and Windows Phone) let...

Will Exchange 15 Require an AD Version Update?
May 16, 2012
Mike, thanks for that-- it's a perspective I hadn't considered. I suspect the Exchange team wouldn't say that they thought only of themselves; rather, they made the (...
Hyper-V Master Class

Hyper-V Master Class with John Savill
Live Online Training: Thursdays, April 27th to May 18th
Register by April 20th and Save 20%!

John Savill provides 12 hours of detailed instruction covering all the key aspects of a Hyper-V based virtualization environment covering both capabilities in Windows Server 2012 R2 and Windows Server 2016. John will walk attendees through resource allocation and architecture, storage, networking (including Network Virtualization), clustering, migration technologies, replication, private cloud, session virtualization, migration from other technologies, integration with Microsoft Azure, and more. At the end of this class, attendees will be able to architect and manage an enterprise-level Hyper-V environment.


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