Shortly after machines began shipping with Windows XP preinstalled last fall, business and IT consultants started to see a rising number of distress calls from small offices. Often, existing Windows networks didn't recognize the new machines. If and when the systems appeared on the network, Office XP customers found that the XP workstations couldn't participate in existing internal mail systems. Other customers wanted to know why the XP machines were repeatedly trying to access an unavailable Internet connection.
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