Geoff Gray

Geoff Gray is a support engineer specializing in IIS with the Microsoft Alliance Support team. He is an MCSE.

Articles by Geoff Gray
Optimizing IIS Performance 2
Learn how to monitor and improve your Web server's performance.
Troubleshooting High CPU Utilization 3
A Performance Monitor log and an inetinfo.exe dump file are the keys to identifying problem IIS processes.
Backing Up IIS: A Primer 4
Learn the fundamentals of properly backing up and restoring IIS.
Heap Corruption, Part 2 6
Learn how to enable the PageHeap functionality of ntdll.dll on your machines to make debugging easier.
Heap Corruption, Part 1
Geoff Gray explains heap corruption and introduces you to a tool for troubleshooting this IIS problem.
Debugging IIS Deadlocks and Blockings
Learn how to problem-solve deadlocks and blockings on your IIS machines.
What's Winuser.h?
Learn the importance of the Winuser.h tool to your IIS applications.
Your First Crash
Learn how to run a Stack Backtrace on a crashed IIS machine to discover the culprit.
Common Windbg Commands 3
Discover the commands that you can use on your IIS dump files in the Windbg tool.
Using the Windbg Debugging Tool 1
This month, Geoff Gray shows you how to use the Microsoft 32-bit debugging tools on your IIS servers.
Starting the Troubleshooting Process
Geoff Gray continues his series on troubleshooting IIS. This month, he tells you the questions you should ask to isolate IIS problems.
Understanding and Using Symbols 12
To debug IIS, you must understand and be able to correctly use symbols. Geoff Gray explains symbols and what you need to know about them.
Support Extras
Find links and references that can help you learn more about IIS's architecture.
Diagnosing Problems in IIS
Geoff Gray shows you new techniques and tools that you can use to isolate and resolve IIS problems.
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