Chris Bajorek

Chris
Bajorek

Chris Bajorek is founder and president of Telephone Response Technologies. He is a frequent writer and presenter on computer telephony with more than 16 years of experience.

Articles
When Shopping for a CT Server
Features to consider when shopping for a computer telephony (CT) server.
Unified Messaging Success: Paralon Technologies
A case study that combined Paralon Technologies and Applied Voice Technology's CallXpressNT.
How to Build Your Own Call Center
Tips for building a customized call center for your workgroup.
Call Center and IVR Success: Number Nine Visual Technology
A case study that linked Number Nine Visual Technology and Teloquent Communication's Distributed Call Center.
Computer Telephony Terms and Technologies 2
Definitions for computer telephony terms and technologies.
State of Computer Telephony 97: Beyond the Expo 1
The Computer Telephony business is dead serious in its quest to offer products and services that feature the best of both worlds from which it was born: the phone and computer industries.
The Marriage of Computers & Telephones
Computer telephony merges two disparate technologies-computers and telephones-to enable communications solutions that improve not only corporate efficiency but also customer service.
7 Tips to Deploy a Successful IVR System 1
Advice that helps you achieve success the first time out with your IVR solution.
Unified Messaging - 01 May 1997
Retrieve your email messages from your voice mailbox. Find out the future--and the present--of one-inbox messaging.
The Debate: Integrated vs. Unified Messaging
Among voice mail and email system vendors, the debate is on: client-based or server-based.
Computer Telephony Terms Defined
Definitions for Computer Telephony terms.
What's Happening in Computer Telephony 1
Pick up on how NT provides a new, high-performance operating system standard for computer telephony system design.

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