Byron O. Spurlock

Byron O.

Byron O. Spurlock is an independent consultant and trainer specializing in unified communications and messaging. He writes a blog about Exchange Server and unified communications.

Decoding Lync's EndpointConfiguration.cache file
Decoding Lync's EndpointConfiguration.cache File 1
Once you understand its purpose, the EndpointConfiguration.cache file can help you troubleshoot problems with client connections.
Lync Server 2013
Calling Number Translation in Lync Server 2013
Recent changes made to phone number translations in Enterprise Voice can make life easier for PBX and Lync Server 2013 administrators alike.
Microsoft Lync Server 2013
Unified Messaging Architecture in Exchange Server 2013
Changes in the Unified Messaging architecture in Exchange Server 2013 have had a ripple effect in the voicemail routing process in Lync Server 2013.
Lync Enterprise Voice
Take Advantage of the ICE Warning Flag Decoder
The ICE Warning Flag Decoder is a free Microsoft tool that makes troubleshooting problems with Lync Enterprise Voice calls much easier.
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Toll Bypass in Lync Enterprise Voice 1
With Lync Enterprise Voice's toll bypass feature, you can avoid costly long-distance charges for calls made to destinations with an existing Lync infrastructure.
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Front End Service Failures in Lync 2013 4
The Lync 2013 Front End service could fail for a number of different reasons. Here's what you need to know and what you need to do if that happens.
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Lync Server 2013 Conferencing Limits
In Lync Server 2013, the number of conferences supported and the number of conferences that can be safely handled aren't synonymous. Here's what you need to know to make sense of all the numbers.
Microsoft Lync 2013 logo on white background
Lync PreCall Diagnostics Tool
When Lync clients are experiencing poor audio quality or choppy video feeds, it's typically due to network problems. The Lync PreCall Diagnostics Tool can help you diagnose the problem.
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Media Bypass in a Lync Enterprise Voice Deployment 1
By enabling media bypass, you can reduce latency, eliminate unnecessary codec translations, and reduce the number of hops (which are points of potential failure)—all of which helps improve VoIP quality.
Microsoft Lync Logo in blue on white background
November Cumulative Update for Lync 2013 Clients
The November 2013 Cumulative Update for Lync 2013 clients includes a lot of features that both administrators and users have been requesting for a long time.
Microsoft Lync Server logo
Why Should You Monitor Microsoft Lync Server 2013?
Here's what you need to know before deciding on whether to monitor Lync Server 2013.
Microsoft Lync logo
Lync 2013 PSTN Conferencing with DTMF
Lync Server 2013 enables dial-in conferencing to make it easier for meeting organizers to remotely control a conference. With DTMF commands and a PSTN device, accessing meeting controls remotely is easier than ever.
Lync Server 2013 logo
Lync Server 2013 M:N Routing
In Lync Server 2013, Microsoft introduced many-to-many routing in Enterprise Voice, which is a welcomed change.
Lync Server 2013 Now Supports SQL Server Clustering
Organizations using Lync Server 2013 environment can now use either SQL Server mirroring or clustering as a supported high-availability solution.
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Lync Client Discovery Process
What happens during the Lync client sign-in process has changed quite a bit in recent years. To determine whether the changes make things better or worse, you need to understand what has changed, and why.
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