Alexander Pournelle

Alex Pournelle installs, integrates, and troubleshoots networks and systems at Workman & Associates in Pasadena, California.

Articles by Alexander Pournelle
When Shopping for a CT Server
Features to consider when shopping for a computer telephony (CT) server.
Unified Messaging Success: Paralon Technologies
A case study that combined Paralon Technologies and Applied Voice Technology's CallXpressNT.
How to Build Your Own Call Center
Tips for building a customized call center for your workgroup.
Call Center and IVR Success: Number Nine Visual Technology
A case study that linked Number Nine Visual Technology and Teloquent Communication's Distributed Call Center.
Computer Telephony Terms and Technologies 2
Definitions for computer telephony terms and technologies.
State of Computer Telephony 97: Beyond the Expo 1
The Computer Telephony business is dead serious in its quest to offer products and services that feature the best of both worlds from which it was born: the phone and computer industries.
The Marriage of Computers & Telephones
Computer telephony merges two disparate technologies-computers and telephones-to enable communications solutions that improve not only corporate efficiency but also customer service.
7 Tips to Deploy a Successful IVR System 1
Advice that helps you achieve success the first time out with your IVR solution.
Peak Net.Jet
Peak Net.Jet speeds Web access in a different way.
Wildcat! Interactive Net Server 2
Mustang Software's Wildcat! Interactive Net Server is a bulletin board system that has bridged to the Internet.
Internet FastFind
Symantec's Internet FastFind is a filter for the information ocean.
Conversing on the Internet
Find out how Microsoft's Internet Chat Server lets you incorporate a variety of interactive communication solutions into your Web sites.
A Fine Companion on the Way to HTML Literacy
If you're a beginner intimidated by the prospect of designing a Web page, or even if you are a veteran Web designer, check out Blue Sky's WEB Office 1.0
Extend Your System’s Reach
NT software solutions let any PC on a network do asynchronous communications through a shared port.
Internet Commerce
Internet commerce the next milestone in the Web's evolution. What does the future hold for online business pioneers?
NEW: Microsoft Hyper-V Master Class with John Savill

A new Master Class with John Savill! Get 12 hours of detailed instruction covering all the key aspects of a Hyper-V based virtualization environment.

During this training attendees will learn how to:

-- Architect a Hyper-V based virtualization solution.
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-- Implement a private cloud solution.

Thursdays, April 17th through May 8th
 

Upcoming Training

Deploying Windows 7 and Windows 8.1 with System Center Configuration Manager 2012 R2

Tuesday, May 6th @ 11am, 1pm, 3pm ET

In a single day you will learn to deploy Windows 7 and Windows 8.1 using System Center Configuration Manager 2012 R2 and MDT 2013. Johan Arwidmark guides you through the entire build process. You will learn about reference images, deployment of images, drivers injection, adding updates and applications and a great deal of real-world tips and tricks.

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April 2014 - The architectural components related to Hyper-V networking in System Center Virtual Machine Manager 2012 R2 can be confusing. Walk through all the VMM networking architectural components and how to use them.

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