Alexander Pournelle


Alex Pournelle installs, integrates, and troubleshoots networks and systems at Workman & Associates in Pasadena, California.

When Shopping for a CT Server
Features to consider when shopping for a computer telephony (CT) server.
Unified Messaging Success: Paralon Technologies
A case study that combined Paralon Technologies and Applied Voice Technology's CallXpressNT.
How to Build Your Own Call Center
Tips for building a customized call center for your workgroup.
Call Center and IVR Success: Number Nine Visual Technology
A case study that linked Number Nine Visual Technology and Teloquent Communication's Distributed Call Center.
Computer Telephony Terms and Technologies 2
Definitions for computer telephony terms and technologies.
State of Computer Telephony 97: Beyond the Expo 1
The Computer Telephony business is dead serious in its quest to offer products and services that feature the best of both worlds from which it was born: the phone and computer industries.
The Marriage of Computers & Telephones
Computer telephony merges two disparate technologies-computers and telephones-to enable communications solutions that improve not only corporate efficiency but also customer service.
7 Tips to Deploy a Successful IVR System 1
Advice that helps you achieve success the first time out with your IVR solution.
Peak Net.Jet
Peak Net.Jet speeds Web access in a different way.
Wildcat! Interactive Net Server 1
Mustang Software's Wildcat! Interactive Net Server is a bulletin board system that has bridged to the Internet.
Internet FastFind
Symantec's Internet FastFind is a filter for the information ocean.
Conversing on the Internet
Find out how Microsoft's Internet Chat Server lets you incorporate a variety of interactive communication solutions into your Web sites.
A Fine Companion on the Way to HTML Literacy
If you're a beginner intimidated by the prospect of designing a Web page, or even if you are a veteran Web designer, check out Blue Sky's WEB Office 1.0
Extend Your System’s Reach
NT software solutions let any PC on a network do asynchronous communications through a shared port.
Internet Commerce
Internet commerce the next milestone in the Web's evolution. What does the future hold for online business pioneers?
Microsoft Stack Master Class

Master-Level Microsoft Stack Class with John Savill
Online Class: Thursdays Oct. 12th-Dec. 21st
30 Hours of Training for $995!

Understand the complete Microsoft solution stack, how the products work together, and how to implement and maintain for a total datacenter and desktop solution. This course covers the latest technology updates including Windows Server 2016 and Windows 10 and will enable the new capabilities to be leveraged in your organization.


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