With the click of a mouse, Nicholas Yevglevski shifted screens from a laptop in Loveland, Colorado, to his desktop located half a world away in Moscow. Yevglevski was demonstrating Remote Administrator or Radmin, a Windows-based remote control program. Yevglevski, vice-president of Famatech, and Dmitry Kurashev, president of Famatech, visited our editorial offices to show us Radmin 3.0, which is faster than earlier versions, offers voice chats and texting, and is now Windows Vista compatible. Radmin lets administrators and remote users monitor and work at several computers through a single GUI. More than half of Famatech's customers use Radmin for network management, while the rest use it for such functions as Help desk support, call center monitoring, server management, telecommuting, or for monitoring computers in school labs and libraries. Radmin runs over a TCP/IP connection and uses Famatech's proprietary DirectScreenTransfer technology so users experience no lag time in working remotely. When a remote screen is updated, information about the update is delivered directly via a video capture driver, with minimal usage of the CPU. Transmitted data is protected by 256-bit AES encryption, and users must log on to Radmin first, and then log on to Windows. Administrators can configure which IP addresses are allowed access as well as create users and assign permissions. Radmin 3.0 supports Active Directory and Windows security, including NTLMv2 and Kerberos. It's compatible with Vista, Windows Server 2003, Windows XP, and Windows 2000. The viewer on the desktop is free; the server software is $49 for a single-user license. Education and non-profit rates are available. See the Web site for details: http://www.famatech.com