On Tuesday, Microsoft announced the pricing structure for Windows OneCare Live, its upcoming subscription-based safety and security software service for Windows XP users. Additionally, the company revealed its expected timetable for delivering the service to consumers.
Microsoft describes OneCare Live as a PC health service that runs continually in the background on a PC, providing round-the-clock protection and maintenance capabilities. The product includes a virus scanner and a two-way firewall, performs various system tune-ups, and has a data backup feature. Later this year, Microsoft will also integrate OneCare Live with Windows Defender, the company's antispyware solution.
Dennis Bonsall, a Microsoft group product manager, told me last week that Microsoft would deliver another round of beta versions for of OneCare Live in late February and April 2006, then deliver the product to consumers in June 2006. OneCare Live will cost $49.95 a year and will protect as many as three PCs as part of its home licensing, although Bonsall noted that the initial version of the software will be liberal about letting users install the product on more than three PCs because Microsoft won't introduce a PC deauthorization feature until a later release.
"We're treating this as a subscription, not a fixed purchase," Bonsall said. "That's driven by customer feedback: People find the yearly upgrade process with security software to be confusing." Additionally, Microsoft will include free phone, email, and online chat-based support with every OneCare Live subscription. Microsoft tested all three support formats during the beta period and found that testers enjoyed all of the formats. Speaking of testers, those who beta-tested OneCare Live will be able to purchase the final product for $19.95 during the first year if they purchase a subscription during April 2006. After that, the price reverts to the standard $49.95. "It's an appreciation thing," Bonsall said. "A number of testers have given us valuable feedback. It's just the right thing to do."
One feature that will be missing from OneCare Live is the integration of email client-based antispam technology. Microsoft told me that most of its customers are happy with the antispam features their email provider or ISP offers, and that including an antispam function in OneCare Live would be redundant. Looking to the future, Bonsall tells me that new versions of OneCare Live will be more configurable and customizable and will offer more seamless integration with Windows Defender (the initial OneCare Live version will ship before Windows Defender is finalized). Customers can download updates of OneCare Live from Microsoft's Web site, so they won't have to wait for future versions to get new functionality.
The final version of OneCare Live will be compatible only with Windows XP with Service Pack 2 (SP2), although Windows Vista will also support OneCare Live when Vista ships in late 2006. OneCare Live will be available as a Web download and also sold in retail and online stores. The initial version of the product will be localized to English and available only to the US market, but Microsoft expects to begin international beta testing by the end of 2006.
Many readers have asked me to provide a OneCare Live review or preview, and after discussing this with Microsoft, I've elected to wait until after the February beta release to do so. At that time, all the new features should be included in the release and we'll see a more complete version of the product.
Reader Comments
People are free to take it or leave it. Same with Windows, same with IE6 and IE7, same with any Microsoft product. See? - No monopoly - 'Never was.
textstephen -February 07, 2006
So, they're naming this "Windows OneCare Live", while the mail service will be "Windows Live Mail". It should be "Windows Live OneCare."
Sounds like "Windows 2000 Server" vs "Windows Server 2003". They need to get their naming straightened out.
PatriotB6007 -February 07, 2006
textstephen spews: "See? - No monopoly - 'Never was."
Time to put down the crack pipe, textie. I'll remind you yet again that Microsoft's monopoly status is a finding of law, not a matter of opinion.
Read it. Learn it. Love it: http://www.albion.com/microsoft/findings-6.html#pgfId-998632
From the article: "Microsoft tells me most of its customers are happy with the anti-spam facilities offered by their email providers or ISPs, and that such functionality would be redundant in OneCare Live."
Well, DUH! After all, Microsoft has SOLVED the spam problem! Of course in a Clintonesque way, "it depends on what your definition of 'solved' is". To wit:
http://seattlepi.nwsource.com/business/256579_software23.asp
I just don't understand why anyone should get excited about paying an additional 50 bucks a year to buttress GatesCo's swiss-cheese-security software, but that's an advantage of having a monopoly, I guess. Instead of building in security from the get-go, you can soak your loyal customers for half a C-note on a yearly basis. ;-)
lotsamystuff -February 08, 2006
Customers shouldn't need all these vast layers of protection in the first place, especially antispyware. It's sad you have to diaper Windows so much to protect it from the big, bad Internet. What a resource-hogging scam!
bonch -February 08, 2006
"Sounds like "Windows 2000 Server" vs "Windows Server 2003". They need to get their naming straightened out."
Are you joking? This is the same company that is bundling the following in Windows Vista:
Windows Mail
Windows Media Player
Windows Photo Gallery
Windows Movie Maker
Windows Internet Explorer
Windows Live Messenger
Windows Defender
...and more
And all that on over SEVEN VERSIONS of Windows Vista. Customer confusion is going to be so huge, it's gonna be hilarious.
bonch -February 08, 2006
What monopoly?? Show me the monopoly. A monopoly in what?? There's choice all over the place. If there was a monoply there'd be no choice. There is choice, so there's no monopoly. So it's not me on the crack pipe, Lotsa.
Can I install an operating system other than Microsoft DOS or Windows on the i386 platform?? The answer is yes. So there's no monopoly. Because if there was I couldn't. But you keep dreaming your anti-Microsoft bull, stay in your Windows 95 hysteria, and keep up your leftist knee-jerk reactions rather than figure out the truth.
textstephen -February 10, 2006
About this monopoly thing I agree with textstephen What monopoly?? If you have choice their is no real monolpoly. ok to a point microsoft does try to over take every market known to man. But Apple on the other hand? Can I install make on any pc I like? Any one any one at all. What monopoly??
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