Reader Comments

Excellent advice! Problem solved. Thank you,

Thank you !!!

Much better explanantion and instructions for the problem we ran into than what was on Microsofts website. Thanks!

Hi ; I have the same problem and have tried the commands on this article. However, they do not work for my situation. Now, I run on Windows 2000. Should I be trying something else? Much appreciated for the assistance. Wai

I tried the above procedure and it works to perfection. Thanks.

It didn´t work... What should I do? I´m running Windows XP Pro... Please tell me... Is there something else I can do to be able to run Control Panel Add/Remove Programs applet under Windows XP Professional? Thanks in advance!

This works very well. Thanks

Works perfect for me, thanks!! For those still having trouble, trie also Microsoft: http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q329862

Excellent! After searching through newsgroups and technet I was about to give up. This solved my problem. Thank You!

I was unable to run the add/remove app. under a terminal server session. I did what this article suggested and it worked.. Thanks

didn't work for me either on windows 2000 pro. i did a search for the add/remove ".cpl"file and couldn't find that. what exactly is it called so i can check that out first before i go on, and if i deleted it, which .cab file from my windows cd do i find it so i can just replace it? and where would i replace it to? thanks -t

Microsoft support knowledge have not solution, this is very bad

I tried the above procedure and it works to perfection. Thanks.

It worked for me. Thanks. I was in safe mode when I ran the commands. I certain the reg changes were a result of spyware.

worked a treat, thankyou so much. johnnieb

I used the Command feature to input the lines listed in the Technical Note. However after sfc /s input the following error was listed. "The specific error code 0x000006ba (the RPC server is unavailable. This is running W2K Server with the adminstrator logged in. I'm stumped now. Any ideas on this one?

Google and WindowsITPro - a killer combo! Thanks!

Re-registering the DLLs solved the problem like a wonder. Thanks.

Thank you very much

Worked a treat

You are awesome! I love you so much! =]

Solved my problem instantly

worked perfectly, but only shows icons not name or size of program

This still has not worked in my situation. My Add/Remove Programs icon is completely gone from the Control Panel. I tried both methods listed above and have had no luck.

Try logging in with local admin rights and typing this in a cmd prompt: "RunDLL32 shell32.dll,Control_RunDLL c:\windows\system32\appwiz.cpl" If you have a windows 2000 box you need to change the c:\windows\ to c:\winnt.

Just a note of caution: When I followed the instructions to use the sfc command, my computer would not boot afterwards!

great, worked well, thank you!!!

Brilliant!

Worth trying but didn't work for me. Microsoft q266668 is lengthy process. Eventually solved my problem by re-registering files; and Java was the culprit. cmd: regservr32 %systemroot%\System32\Jscript.dll worked for me :-))

RE:above - Sorry typo in above should be "regsvr32" Perhaps moderator can edit and correct - or leave this.

This worked perfectly using only the first 3 commands for XP Pro SP2 Thank you

it worked lika a charm!! Thank~

Didn't work for me however i also had a blank windows update page aswell.. reinstalling VB script package worked a treat tho http://support.microsoft.com/?scid=kb;en-us;231917 (download on above url points to 98/me/nt download, seach download centre for 2k/xp ver)

Thank you very much, problem solved !!!

Didn't need to run SFC, problem solved with regsvr command for a domain controller running Windows 2000 server SP4. Thank you!!

Works perfectly, now. Thanks very much!

Very good. Thank you

Beautiful, thanks!

Perfect... saved me during a major server upgrade... whoot... and thanks much ;-)

At first I was getting the specific error code 0x000006ba, but no longer. I'm running Windows XP. I installed the files that you mentioned, and was able to get rid of the 0x000006ba error. However, in add/remove programs, I'm unable to remove a program. I did everything meaning - loading in safe mode, start/run/cmd.exe, msiexec/ unregister, and then regserver..etc, to no avail, I'm still getting error 1721. States there is a problem with windows installer package and to contact my vendor. I have not a clue. I've done everything. I simply hate to have to reformat my pc, if something else can be done. Thanks very much for any help given.

fixed by the jscript corruption.... THANK YOU!!!

thank you for this advise, much better then Microsoft, is their any MCSE engineers at Microsoft

Much appreciated for the reference\support

Great thanks

Thanks, Worked great and saved me much time!

Great goodness.. thanks SO much for this article.. it was a last-chance attempt to fix my computer myself before taking it into the shop. I simply downloaded SP2 two days ago, and since then Explorer was encountering an error and had to close upon starting my computer.. everything i did had to be through Run commands and Command Prompt screens. I just wanted to thank you for this article.. truely saved me a lot of trouble.. if i had needed to reboot windows i would have lost my mind!

This is a life saver solution!!!! Thanks a lot!!