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February 15, 2007

Is Vista "IT-Ready"?

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According to Microsoft’s goofy marketing slogan, Windows Vista is "People Ready." "People Ready"? As opposed to what? "Computer Ready"? Given how long Vista was in development, I guess it had better be both people- and computer-ready. But here’s a more relevant question: Is Vista "IT-Ready"?

The quick answer is that Vista is a whole lot more IT-ready than Windows XP was when it launched in 2001. Microsoft provided no deployment tools or IT guidance at XP’s launch. XP application compatibility tools were an afterthought. Security-consciousness came well after XP’s launch and culminated only when XP Service Pack 2 (SP2) was released in 2004. But despite these shortcomings at XP’s launch, the market was ripe for XP, and nobody was clinging to Windows Millennium Edition (Me) or Windows 95 because they were "good enough."

All that has changed with the launch of Vista. A comprehensive set of deployment tools and guidance has been available for months: that is, Microsoft Solution Accelerator for Business Desktop Deployment 2007 (BDD) http://www.microsoft.com/technet/desktopdeployment/bdd/2007/default.mspx. And you can find the Vista Application Compatibility Toolkit (ACT) at http://technet.microsoft.com/en-us/windowsvista/aa905078.aspx.

In addition to ACT, Microsoft is addressing app compat through its acquisition of SoftGrid, which Microsoft describes as an "application virtualization technology [that] can help significantly reduce the amount of application compatibility testing typically needed when deploying new applications, upgrades, and patches. Applications are served centrally and delivered directly to the user’s desktop in an isolated, virtualized image, minimizing application-related alterations to the operating system and compatibility challenges with other applications." (For more information, see http://download.microsoft.com/download/6/4/F/64F5DC66-832A-4DF3-BAF4-3B4E7FB9E500/datasheet-sg.pdf. ) And of course, security is a primary focus of Vista, which Microsoft calls the most secure OS ever.

However, IT pros still overwhelmingly tell me that they aren’t moving their organizations to Vista any time soon (although just about everyone is adopting Vista for personal use). Despite ACT and SoftGrid, app compat is still a factor, especially in connection with drivers and the need to upgrade hardware. And for many organizations XP is "good enough."

One reader told me, "I know Microsoft claims that Vista will cost less to maintain, but even they admit that it's a small margin. I expect that savings would disappear if they included end-user and IT retraining, not to mention the cost of porting the old apps to the new OS. By the time that margin of cost reduction pays for itself it will be time to move the next OS. We'll only be replacing XP as part of the hardware replacement cycle."

So is Vista IT-ready? Maybe that question is moot. I think this reader’s comment actually touches on an interesting point. The Microsoft folks seem to believe they’ve done everything necessary to make Vista ready for IT: Deployment and app compat tools await you, and security is baked in. But even if XP is good enough for your needs, Microsoft seems to feel no need to spend time persuading you of Vista’s value, because it knows sooner or later you’ll have to replace your hardware. And when you replace your hardware, you’re getting Vista--ready or not.

Still, I think it’s unwise of Microsoft to take IT adoption of Vista for granted. How fast will the hardware upgrade cycle really go? In two years, Microsoft is scheduled to release Vista’s successor, the new Windows version code-named Vienna. And Vienna will supposedly have yet another new UI, designed by the creators of the Office 2007 Ribbon UI. How many IT organizations will just skip Vista along with its learning curve and wait for Vienna? (For more about Vienna, see Paul Thurrott’s "No News Yet About Next Windows Version," http://www.windowsitpro.com/Article/ArticleID/95159/95159.html.)

Here’s some food for thought: Although the market was ripe for XP, up until about a year ago, the majority of business desktops were still on the Windows 2000 client, not XP. If IT waited five years to adopt XP, is it unreasonable to think organizations might skip Vista?

I’m not taking issue with Vista itself. I use it and love it. What I’m wondering is whether Microsoft’s Windows division, which is now led by Senior Vice President Steven Sinofsky, who has been in charge of the Office group, really understands the concerns IT pros face. Given the reasons why Sinofsky was put in charge of Windows (i.e., the long delay in shipping Vista), I’m willing to bet Vienna will ship on time. But will Sinofsky’s leadership provide real reasons for IT to choose Vista, or will Microsoft just arrogantly assume Vista will make its way onto business desktops through hardware upgrades, no matter what?

Please let me know how you're using Vista and whether you've already deployed it or soon will be deploying it in your organization. I’d love to hear about your experiences and any tips you have for other readers. We’ll publish your best submissions and tips, and we'll pay $100 for the tips.

In the meantime, whether you’re ready for Vista or getting ready, here are some resources to help you:

Hardware Requirements:
http://www.windowsitpro.com/Article/ArticleID/49929/49929.html

Checking PCs for compatibility:
http://www.windowsitpro.com/Article/ArticleID/50476/50476.html

Upgrade paths:
http://www.windowsitpro.com/Article/ArticleID/93059/93059.html

Windows Vista Security:
http://www.winsupersite.com/showcase/winvista-security.asp

Vista Migration Security Risks:
http://www.windowsitpro.com/Whitepapers/Index.cfm?fuseaction=ShowWP&wpid=5ba7403b-528d-48d3-8e54-fa2e1712ce93

Forefront Client Security podcast:
http://www.windowsitpro.com/podcast/Index.cfm?fuseaction=ShowRegistration&PCID=ccee52e8-6fcb-4c1c-aaf6-a80563ea25aa

End of Article



Reader Comments
While the hardware replacement theory is interesting, I think you'll find that the larger organizations don't buy PC's "off the shelf" with an OS installed. We buy bare hardware and load it with our customized base load. For large organizations rolling out new hardware this year, you can bet it's going to have XP... and theoretically, that hardware should last the 2 to 3 years wait for Vista's successor. I don't see us moving to Vista at all unless timelines change.

TTrantham February 15, 2007 (Article Rating: )


For corporate IT the immediate impact of any new software release must be to ensure that externally facing business applications are compatible, and this includes not just Vista but IE7, Mozilla Firefox 2.0, Office-2007, Adobe Reader 8.0, OpenOffice.org 2.1 .NET 3.0, Java 6.0, etc, etc.

Unlike the retail sector, for corporate consumers the cost of acquiring new Microsoft software is not necessarily a big factor in this decision because they have, in effect, already paid in advance for future software upgrades through Microsoft's Software Assurance program.

Therefore for corporate IT the cost and complexity of converting, upgrading, and assuring existing applications becomes the biggest issue by far. And by this I don’t mean just packaged desktop applications like Office and Outlook, but mainstream business applications which these days tend to be riddled with version specific product and platform dependencies.

There's a small but growing collection of "how to" advice about upgrading to Vista, though most of this is oriented towards the consumer or SME, and very little seems to be based on real-world experience of 5,000 seat+ organisations.

For example, right now there is no ability to deploy Vista over XP into the corporate environment via a fully automated, in-situ, unattended upgrade with any reasonable expectation that things will continue to work as they did before.

So the advice for the corporate sector tends to assume lift'n'shift -- ie: new hardware pre-loaded with the corporate build of Vista which includes pre-certified versions of all standard business and personal productivity applications, with only minor re-configuration and personalisation being required at the point of deployment.

Good luck to you if you can achieve that in under 12 months.

ITjonv February 15, 2007 (Article Rating: )


A couple of us within the IT team installed Vista Ultimate (from Technet) to find that the IT tools that we regularly use did not work, it was basic stuff like the Users and Computers MMC and most of the tools from the adminpak.msi.
Now as most IT admins will be the first to put new software on their machines, it seems strange that MS has not bothered to release updated admin tools, epecially when the Business edition has been available for corporate customers since november.
Just my 2 cents worth

AndyMCP February 16, 2007 (Article Rating: )


Vista may be "IT Ready" for Application Compatibility but from an IT Administration standpoint it is a long way off. Not having access to basic administrator tools like AD users and Computers and Exchange 2003 ESM make the software virtually unusable for a Network Administrator's daily environment. Beyond the MS Admin tools, several other key apps for our organization don't work and our admins are forced to use VM sessions in order to keep Vista Enterprise on their desktops (Script Logic's File System Auditor, Dell's Remote Console Software, Forescout's CounterAct, etc.)

From an end user standpoint not having an iPass client and Symantec AV still in beta also eliminate this software from being used in our environment.

Considdering that there was a public beta cycle it seems vendors should have been pushing to develop apps to be ready at launch.

edarby February 16, 2007 (Article Rating: )


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