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January 17, 2007

Exchange Security Options for Smart Phones


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Q: One of the most pressing issues I have to deal with today concerns the proliferation of Exchange push-email smart phones in my company. To be blunt, none of my users will tolerate a PIN or password on their phones. Given that, what are my options? I was wondering if I could enable the Exchange Device Security Settings when a user reports to me that their phone is missing or stolen. Can I at that time enable the settings with a Wipe device after failed (attempts): setting of 1 or 0, then make the other users Exceptions..., thereby making the stolen phone immediately useless? Has anyone tried this idea? Thanks for any response.

A: As far as I can tell, what you want to do isn't possible because the device will have to accept the security policy. Because the wipe command is in effect a security policy, when it's activated, if the device doesn't already have a policy enabled, then it will prompt the user to accept the policy and not wipe until this is done. . . .

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