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April 2000

InoculateIT 4.5


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Vaccinating your network

When Computer Associates (CA) acquired Cheyenne Software's InocuLAN, CA revamped the product and aimed it directly at the enterprise level. The result is one of the most comprehensive network virus scanners available. InoculateIT 4.5 comes as part of the Unicenter TNG suite or as a standalone product. I reviewed the standalone product, which ships on CD-ROM and includes a thin, concise manual.

Because InoculateIT is a client/server-based application, you must install each component separately. After you install the server component, you can install the client component by either taking the CD-ROM from workstation to workstation or setting up a share on the server.

Because CA aims InoculateIT at large networks, the product uses a domain manager paradigm on the server side. The Domain Manager applet gives you one intuitive user interface (UI) from which you can manage multiple domains and workgroups. To add client workstations to manage, simply enter the computer names into Domain Manager. You can then schedule the scan, specify the maximum amount of CPU time to use, and determine which file types to scan or exclude. Using Domain Manager, I quickly set up InoculateIT to scan all workstations on my TCP/IP network each morning at 2:00.

Like most modern virus scanners, InoculateIT uses a heuristics-based scanning engine. Rather than look for static behavioral traits, InoculateIT's engine dynamically monitors behavioral patterns for suspicious behavior. Therefore, the product can catch and trap new and unidentified viruses.

InoculateIT is thorough but not speedy. A data-file scan on a 10GB SCSI volume took more than 25 minutes, but the program detected—and inoculated—every test virus I introduced. When the scanner detects a virus, InoculateIT's comprehensive Alert Manager notification system informs you of the security breach. Alert Manager uses standard notification methods: network broadcasts, numeric and alphanumeric pager messages, email messages, SNMP traps, event-log records, and trouble tickets (i.e., sending the alert to a print spool on a network printer).

InoculateIT's virus-definition updates are freely available on CA's Web site. Updating the virus definitions is a two-step process. First, the server obtains the latest signature files. Then, the server sends the updated data to the clients. You can configure InoculateIT so that update files automatically download and install across the network.

InoculateIT's realtime scanning component runs quietly in the background and springs to life only when a user attempts to load an infected file on a client. As Screen 1 shows, the realtime scanning component uses the Local Realtime Manager, which offers administrators and users a rich selection of configuration options. Because the realtime scanner uses less than 1MB of system RAM and about 1 percent of CPU time while idle, you won't notice its presence until it detects an infected file.

A unique feature of InoculateIT is its ability to automatically log off client workstations when the software discovers an infected file. To test this feature, I sent an infected Microsoft BackOffice 2000 file to one of my workstations in an email message. Then I saved the file to the workstation's hard disk and attempted to copy it to the server. InoculateIT immediately detected the infected file, quarantined it to a secure directory, and disconnected the workstation from the network.

If you enable the product's Virus Wall feature, InoculateIT prevents client machines from copying infected files to the server (i.e., overwriting clean files). Unfortunately, Virus Wall protects only files that are smaller than 2MB. CA claims that this limitation improves performance, but because many executable and document files exceed 2MB, relying on Virus Wall exclusively might provide a false sense of security. Future releases of InoculateIT will lift the 2MB cap.

InoculateIT is a worthy addition to any corporate network. The product's reliable virus detection and intuitive client/server design place the package in the ranks of the leading network virus scanners.

InoculateIT 4.5
Contact: Computer Associates * 800-645-3042
Web: http://www.cai.com
Price: $695
Decision Summary:
Pros: Advanced scanning options; efficient client/server design
Cons: Relatively slow scanning time; inherent 2MB limitation in the Virus Wall file-protection feature

End of Article



Reader Comments
I think in evaluating anti-virus packages, you should point out the quality of support from the vendor and the costs of support options. In relation to Computer Associates, their support is a major drawback to choosing InoculateIT for any organization. CA has a notorious reputation for lack of support for their products, and this should be taken into consideration when choosing an enterprise-wide application, as you will need their support from time to time. Coming from a previous site that utilized InoculateIT, I had to personally deal with CA, and it was like pulling teeth to get help. At my presesnt employer, believe me, I would not even consider InoculateIT, sole for their lack of ood support of their product.

Brad Jolly March 21, 2000


We use Inoculan (or InoculateIT) here at this company site, and are quite satisfied with the automatica update features. Unfortunately, there is an incompatibility issue with Microsoft DFS (Distributed File System) which cannot run on the same server as Inoculan (a Blue Screen crash is caused) . The problem is reported on the Microsoft Support Page as an Independent Vendor problem (or be it, it is up to Inoculan to solve the problem) since Jan 99.

Alfred John Bacon March 21, 2000


I definitely agree with Brad on the issue of support. It is inadequate for the type and scale of this product. On that note I wanted to pass along instructions for installing Inoculate IT on NT Terminal Server because this process can be very frustrating if you try to figure it out yourself. At least it was for me. Here it is:

1) Create a folder on drive M called InoculateIT
2) Copy the entire CD ROM image into this folder
3) Remove the 'Read Only' attribute from these two files:
a) M:\InoculateIT\Bin\License\Install.isc
b) M:\InoculateIT\Bin\License\Install.rsp
4) Modify Install.isc as follows:
[directories]
"T","O","M:\CA_LIC","M:\CA_LIC",......C:\
is changed to M: "W","O","M:\CA_LIC","M:\CA_LIC".......C:\ is changed to M:5) Modify Install.rsp as follows:
[destination path]
1, "M:\CA_LIC" - again change C:\ to M: 2, "M:\CA_LIC" - again change C:\ to M:
[caapps_path]
"M:\CA_APPSW" - C:\ to M:6) From a command prompt issue "change user /install"
7) Run the setup utility from the directory M:\InoculateIT
8) After installation is complete set the Realtime Monitor to "Fast Scan," "Scan Incoming Files Only," and "Cure File" when virus is detected. These settings are necessary because you will bring the server down if it is trying to scan all files.

Shawn Moriarty March 22, 2000


We have a Small Business Server v 4.5, w/ Exchange Server 5.5, running InoculateIT 4.53 and the 9/15/00 Real-Time Monitor drivers. Here is a short list of problems it has caused for us. InoculateIT regularly trashes the dhcp database, causing users to lose remote access and Internet access until the dhcp database has been rebuilt. InoculateIT has caused mysterious file permission errors in Office2000 SR-1, causing Word files to become corrupted, or causing users to be unable to save files to the Server. InoculateIT has caused the Exchange Information Store to stop on a regular basis. This not only kills email, but also kills the nightly backup if it occurs during a backup. And finally, although the Server auto update is working, I have never been able to update the workstations as promised. This is a promising product which is very poorly supported. They rarely issue fixes for these problems, although they are well documented in the Open Forums on cai.com.

Caveat Emptor,


Charlie Kopp December 31, 2000


Jonathan, I wish that you had related InoculateIT 4.5 to the antivirus software that you comparatively reviewed in your December 1999 article entitled "Exterminator Tools". I also wish that you had kept your standards consistent. For example, in the "Exterminator Tools" article, you describe ServerProtect as being "fast" because it scanned a "12GB test disk" in "only 40 minutes". In the present review, you describe InoculateIT 4.5 as "not speedy" because it took "more than 25 minutes" to scan a "10GB SCSI volume". Assuming a consistent linear relationship, the InoculateIT scanning rate would appear to be much faster. I would greatly appreciate more comparataive and objective reviews of products in the future to better guide my company's purchases.

Louis Georgalas January 10, 2001


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