Why is my Windows XP DHCP client address set to 0.0.0.0?

A Web Exclusive from FAQ for Windows
John Savill
DHCP
InstantDoc #38031
FAQ for Windows

A. You might experience a problem with the DHCP client address if you uninstall Symantec's Norton AntiVirus but leave the application listed as a dependency for the DHCP service. If you check the System log, you might notice the following error:

Error 7003 - DHCP service failed to start because dependency service SYMTDI will not start.

To resolve this problem, perform the following steps:

Start a registry editor (e.g., regedit.exe).
Navigate to the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dhcp registry subkey.
Double-click DependOnService.
Remove SYMTDI from the list, then click OK.
Click here to view image
Restart the computer for the changes to take effect.

End of Article

This one is brilliant!!!!

I was racking my brain for a couple of hours on this stooooopid issue. Very disinclined to use Symantec software, now that I know that they insert these sorts of things into your system. Little time bombs waiting to go off.

Philip Ryan October 21, 2003

very good site

ali November 01, 2003

It also works for windows 2k and norton antivirus 03. Thanks for this tip. It probably saved me couple of hours of pain.

Krishna November 18, 2003

thanks for providing the information which is very very important.

I hereby request you to provide tips and techniques so that those
who have started to learn , they can be able to get a better ideas.

With kind regards
SSR

sriraman S December 14, 2003

I tried above comment but I did not successful in Win2k

Akin ASLAN March 10, 2004

Norton 2002 really pissed me off - I literally spent 10 hours over the last week trying to figure this out, and it all came down to a simple registry key dependency issue. Oh well. Such is the way of technology.

Thanks very much for the tip. It saved me from having to get out the old sledge hammer :)

Erik Bakke May 03, 2004

Very good resource, it have solved my problem.
Thank You

Patrice B. (FR)

Anonymous User October 28, 2004 (Article Rating:

)

I have 2 Lan adaptors on my pc.On the first I receive internet from a router and on the second I was using ICS but it stoped working. I think the DHCp isn't working. I checked the registry and it is ok...any other sugestion?

Anonymous User December 05, 2004

i have been looking for some help with this issue. i dont think i will be using norton agen becauce it slows your intenet down badley

Anonymous User January 06, 2005 (Article Rating:

)

Heap of Thanks!

Your fix didn't immediately work as I didn't find the "DependOnService" in the path you indicated ... for whatever reason. But it was the clue. I went to the Edit/Find funciton in the Regedit program and just typed in DependOnService. I then found 4 instances of DependOnServices for "SYMTD1," which I had elsewhere read was a culprit. I deleted them all but it still didn't work. I then went through DependOnGroup (the other option in the error message when you try to start DHCP Services) and didn't find anything I dared delete. So I rebooted and 'Voila!' ... It works.

Thanks again

Anonymous User February 03, 2005

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