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June 11, 2001

Exchange 2000's Mailbox Manager


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The utility returns in SP1

Exchange Server 5.5 Service Pack 3 (SP3) introduced Mailbox Manager, a utility that lets you automate cleaning up users' mailboxes, if they don't or can't do it themselves. Mailbox Manager lets you delete or move items within any selected user's—or group of users'—mailbox on a scheduled basis. The utility lets you reduce the size of your Exchange Server 5.5 databases and free important space so that you can restore data more quickly as a result of not having redundant data in your users' mailboxes. For a detailed explanation of the Exchange Server 5.5 version of Mailbox Manager, see Tony Redmond, "Control Mailbox Size with Mailbox Manager," November 1999.

One common use of Mailbox Manager is to automatically move data from the Sent Items folder for a set period (e.g., 30 to 60 days). The Sent Items folder tends to get very large because users don't realize that they keep huge amounts of data in that folder. The Sent Items folder holds a copy of all the objects a user has sent to others, including large attachments such as Microsoft PowerPoint presentations or Microsoft Word documents. By default, attached files are usually redundant, because they're stored somewhere else on your local drive or a network drive. Another Mailbox Manager option is to delete or move all items older than X days. . . .


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