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[Feature]

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802.11 Access Point
For the Best 802.11 Access Point (AP), our readers chose Cisco Aironet Series Access Points.
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802.11 NIC
Readers chose Cisco Systems' Cisco Aironet Wireless LAN Client Adapters as the Best 802.11 NIC.
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Active Directory Management Tool
In this hotly contested category, our readers gave Microsoft Operations Manager (MOM) the edge over HP OpenView for Active Directory (AD) for Best Active Directory Management Tool.
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Antispam Tool
Taking the prize in this new category with 46 percent of the votes, Sunbelt Software's iHateSpam Server Edition (SE) provides enterprisewide spam detection.
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Antivirus/Client Side
Readers overwhelmingly chose Symantec's Norton Antivirus as Best Antivirus/Clent Side solution.
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Antivirus/Mail Server
For the Readers' Choice award for Best Antivirus/Mail Server, readers gave the nod to Symantec Antivirus for SMTP Gateways, which garnered about 40 percent of the votes.
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Antivirus/Server Side
In addition to winning the Readers' Choice award for Best Antivirus/Client Side product, Symantec also won the award for Best Antivirus/Server side product with its Symantec AntiVirus solution.
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Application and Operations Management Tool
In a field of 35 contenders, HP OpenView Operations for Windows took the honors for Best Application and Operations Management Tool.
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Application Security Software
In the Best Application Security Software category, Symantec Client Security easily beat the competition, garnering Symantec its fifth Readers' Choice award this year.
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Application Service Provider
In a close race, Emergent OnLine edged out ACCPAC International's ACCPAC Online to win the Readers' Choice award for Best Application Service Provider.
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Asset Management Software
For the second year, our readers say Microsoft Systems Management Server (SMS) 2.0 is the Best Asset Management Software Product.
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Automations/Scheduling Tool
Surging to the top of our Best Automation/Scheduling Tool category is BMC Software's CONTROL-M for Microsoft Windows.
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Boot Camp
Intense School provides accelerated boot camps for Microsoft, security, Cisco Systems, Computing Technology Industry Association (CompTIA), and Linux certifications.
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Capacity Planning and Trend Analysis Software
Taking one-third of the vote for Best Capacity Planning and Trend Analysis Software, BMC Software's PATROL for Microsoft Windows Servers - Perform and Predict easily captured this Readers' Choice award.
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Change and Configuration Management Tool
HP OpenView takes its second Readers' Choice award in the Best Systems Management Products category with HP OpenView Service Desk.
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Computer-Based Training
Transcender's TranscenderCert software provides cetification exam simulations that feature comprehensive, realistic questions, including case-study questions.
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Database Development Software
BMC Software's SQL-Explorer and SQL-Programmer Expert won in the Best Database Developement Software category.
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Defragmentation Utility
For the second time, Executive Software's Diskeeper 7.0 posts a decisive victory in the Best Defragmentation Utility category.
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Desktop Computer
After nearly stealing the award for Best Desktop Computer away from Technology Distribution Network last year, Dell's OptiPlex easily won this year.
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Disk Imaging Software
Symantec Ghost drew raves from our readers, garnering the Best Disk Imaging Software award with an overheilming 65 percent of the total votes.
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Document Management/Imaging Software
Microsoft SharePoint Portal Server defeated 11 contenders to win Best Document Management/Imaging Software.
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Emergency Recovery Console Utility
Posting a second straight landslide victory, Winternals Software's ERD Commander 2002 proudly claims the top spot in the Best Emergency Recovery console utility category.
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Encryption/Digital Signing Product
Readers have selected RSA Security's RSA e-Sign as their product of choice for providing secure communications, digital signing, and encryption technologies.
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Enterprise Backup/Recover/Archive Hardware
HP picked up another award with its HP StorageWorks Enterprise Backup Solution (EBS) winning Best Enterprise Backup/Recover/Archive Hardware.
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Enterprise Backup/Recover/Archive Software
For the second year, VERITAS Software's VERITAS Backup Exec took the crown for Best Enterprise Backup/Recover/Archive Software.
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Enterprise Resource Planning Software
Readers complimented ACCPAC International's ACCPAC Advantage Series when they voted it Best Enterprise Resource Planning Software.
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Fax Server
For the second year in a row, GFI Software's GFI FAXmaker for Exchange is our readers' pick for Best Fax Server.
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File-Compression Tool
WinZip Computing's WinZip outdistanced its competitors to take the Best File-Compression Tool award.
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File-System Tool
Winternals Software's NTFSDOS Professional 5.0 is another Best Utilitites tool that clinched its spot with a landslide win, and it's appearing here for the second straight year.
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Financial Application
ACCPAC International's ACCPAC Advantage Series beat Icode's Everest, Epicore eFinancial, and other products to take its second Readers' Choice award in the Best Bisiness Applications category, this time for Best Financial Application.
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Firewall
When it comes to protecting networks from unauthorized access, readers think Check Point Software Technologies' FireWall-1 is the best product for the job.
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Hardware Network Analyzer
Readers saluted Network Associates' Sniffer Distributed by designating the solution Best Hardware Network Analyzer with more than 300 votes, citing its dependability, functionality, and value.
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Help Desk Software
Remedy secured its second with in the Best Business Applications category when Remedy Help Dest topped HP OpenView Service Desk, its closest competitior, by 40 votes.
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High-Availability Solution
VERITAS Software's incredibly popular products took yet anothr prize, with VERITAS Cluster Server winning the popular vote as Best High-Availability Solution.
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Instant Messaging
For the second year in a row, Microsoft Windows Messenger took the crown in the Best Instant Messaging category.
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Instructor-Led Training
For organizations that have many employees with similar training needs, Intense School offers corporate training anywhere in the world.
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Intrusion-Detection Software
Garnering its second win for the second year in the Best Security Products category, NetIQ's Security Manager was judged by readers as the best product for protecting networks against intruders.
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Laptop/Notebook Computer
After winning in three other categories, Dell won the Readers' Choice award for Best Laptop/Notebook Computer with its Latitude line of notebooks.
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Load-Balancing Solution
VERITAS Software's VERITAS Cluster Server Traffic Director provides intelligent traffic management of your end users' IP requests to ensure high performance.
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Local Backup/Recover/Archive Software
Aside from winning in the Best Enterprise Backup/Recover/Archive Software category, VERITAS Software's VERITAS Backup Exec swept away the competition to take the prize for Best Local Backup/Recover/Archive Software.
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Mail Server
Winning in the Best Mail Server category with 70 percent of the vote is Microsoft Exchange Server.
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Mail Server Administration Utility
This year's Best Mail Server Administration Utility, Microsoft Operations Manager (MOM), delivers comprehensive event management of Windows servers, Active Directory (AD), Microsoft IIS, Exchange Server, SQL Server, and more.
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Management, Monitoring, and Analysis Solution
VERITAS Software's VERITAS Global Cluster Manager monitors and controls multiple, geographically distributed VERITAS Cluster Server configurations.
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Monitoring and Alerting Software
In a close race among more than 50 nominated products, HP OpenView Operations for Windows narrowly defeated Aelita Software's InTrust to take the award for Best Monitoring and Alerting Software.
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Network Attached Storage
Windows &.NET Magazine readers randked Dell's PowerVault NAS servers at the top of the Network Attached Storage (NAS) category.
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Network Layout and Design
If you want a sophisticated network layout and design tool that's easy to use, our readers say you need Microsoft Visio Professional 2002.
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OS Migration Tool
In another close race, ScriptLogic 4.14 edged past Microsoft Windows XP's File and Settings Transfer Wizard to take the Best OS Migration Tool award.
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Password-Auditing Software
NetIQ's Security Manager won the Readers' Choice award for Best Password-Auditing Software.
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PDA
Mobile computing devices have come a long way in the past year, and Microsoft Pocket PC-enabled PDAs have become a favorite among readers.
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Performance-Tuning Tool
Our readers gave HP OpenView its fourth Readers' Choice award in the Best Systems Management Products category by voting the HP OpenView Performance Manager software Best Performance-Tuning Tool.
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Quota Management Software
VERITAS Software's VERITAS StorageCentral, formerly Precise/StorageCentral SRM, takes the Readers' Choice award for Best Quota Management Software.
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RAS and RRAS Solution
NORTHERN Parklife's RasTracker, voted Best RAS and RRAS Solution, lets you accurately monitor and effectively manage RAS and RRAS .
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Registry Management Tool
ScriptLogic 4.14 garnered 47 percent of the vote to take its second Readers' Choice award in the Best Systems Management Products category for Best Registry Management Tool.
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Remote Control Product
Symantec pcAnywhere's remote control, remote-management, and file-transfer capabilities enhance Help desk efficiency, reduce call times, and free IT personel to work on strategic business initiatives.
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Remote Management Tool
Readers selected Sunbelt Remote Administrator (Radmin) as Best Remote Management Tool from a large field of contenders.
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Replication/Data Availability Solution
Unstoppable in the disaster-recovery arena, VERITAS Software remained the champion in the Best Replication/Data Availability Solution category as readers voted VERITAS Volume Replicator the winner for a second year.
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Router
Cisco Systems blew away the competition in the voting for Best Router, with readers choosing Cisco products by a wide margin.
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Scripting Tool
Echoing last year's convincing win, ScriptLogic 4.14 easily grabbed the top spot in the Best Scripting Tool category.
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Security Scanner
Symantec captured its fourth of five Reader's Choice awards in the category of Best Security Scanner when Symantec Enterprise Security Manager edged out last year's winner.
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Service Pack and Patch Management Tool
By a wide margin, readers chose Microsoft Systems Management Server (SMS) 2.0 as Best Service Pack and Patch Management Tool.
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Software Deployment Tool
For the second year, our readers say that Microsoft Systems Management Server (SMS) 2.0 is the Best Software Deployment Tool.
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Software Protocol Analyzer
"You get more for your money." That's one reason readers gave for designating Network Instruments' Observer Suite Best Software Protocol Analyzer.
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Source Code Control Software
Readers named the MKS Integrity Solution, which combines MKS Integrity Manager and MKS Source Integrity Enterprise Edition, Best Source Code Control Software.
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Storage Area Network Product
For the second consecutive year, Windows &.NET Magazine readers proclaimed VERITAS Software's VERITAS SANPoint Control the leader in the Storage Area Network (SAN) market.
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Storage-Management Tool
For best of breed in storage-management tools, our readers chose HP OpenView Storage Area Manager (SAM) software.
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Switch
In addition to garnering the most votes for the best 802.11 Access Point, Best 802.11 NIC, and Best Router, Cisco Systems won our readers' votes for Best Switch.
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Testing and Debugging Software
Readers chose VMware Workstation as the Best Testing and Debugging Software.
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Thin Client
HP's Compaq Evo thin-client series won the Readers' Choice award for Best Thin Client with 56 percent of the vote, which is double the number of votes cast for the nearest competitor.
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Third-Party Authentication Device
For the second year in a row, RSA SecureID captured the award for Best Third-Party authentication Device, easily defeating the category's other contenders with more than 40 percent of the votes.
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Undelete Utility
For the second consecutive year, our readers handed the Best Undelete Utility award to Executive Software for Undelete 3.0.
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Unified Messaging Solution
ACCPAC International's ACCPAC Messenger system is a client/server-based communications solution that integrates voice messaging and faxing into your computer network.
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Uninterruptible Power System
Another returning winner is American Power Conversions's (APC's) APC Symmetra RackMount Power Array, which for the second year won Best Uninterruptible Power System with 81 percent of the vote--even more than last year.
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User and Directory Management Tool
In an extremely close race, Aelita Software's Aelita Enterprise Directory Manager (EDM) narrowly defeated SystemTools.com's Hyena to win the award for Best User and Directory Management Tool.
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VERITAS Global Cluster Manager
Building on the high availability and local application management that clustering provides, VERITAS Software's VERITAS Global Cluster Manager extends the concepts of local clustering to provide peerless global application-fail-over capabilities.
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VoIP Solution
Cisco Systems' comprehensive set of IP communications solutions span IP telephony, unified communications, IP video/audio conferencing, IP video broadcasting, and contact-center products.
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VPN Solution
Check Point Software Technologies' VPN-1 solutions constitute a comprehensive set of products and technologies for remote access, inranet, and extranet VPNs.
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Web Site Analysis Service
BMC Software's SiteAngel led the competition this year and beat last year's winner in the Best Web Site Analysis Service category.
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Web Site Development Tool
Macromedia Dreamweaver MX took the prize as the Best Web Site Development Tool.
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Web Site Hosting Service
The hands-down favorite among our readers in the Best Web Site Hosting Service category is Invotion.
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Web-Access Control and Monitoring Software
HP Openview Internet Services can help ISPs and internal IT departments provide clear service-level guarantees on the availability and response time of the services the provide.
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Web-Based Security Service
For the second year in a row, Avatier's Password Reset Station was our readers' choice for Best Web-Based Security Service.
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Web-Based Training
Global Knowledge provides hands-on training with Virtual Classroom e-Learning courses, which are Web-based training courses that feature live, instructor-led training.
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Windows Development Tool
Readers chose VMware Workstation, which lets users run multiple OSs on one PC, as the Best Windows Development Tool as well as the Best Testing and Debugging Software.
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Workflow Solution
With 83 percent of the vote, Microsoft Visio Standard 2002 won Best Workflow Solution by a landslide.
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[Editorial]

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Editorial

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[Readers' Choice Awards]

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Best Business Applications
Remedy, ACCPAC International, Microsoft
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Best Client Hardware
Dell, HP
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Best Development Tools
BMC Software, MKS, VMware, Macromedia
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Best Disaster-Recovery Tools
VERITAS Software, HP, APC
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Best Hardware
HP ProLiant
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Best Internet/Intranet Solutions
VERITAS Software, HP
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Best Messaging Products
Sunbelt Software, Microsoft
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Best Network Infrastructure Products
Cisco Systems
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Best Network Management Tools
Network Associates, Microsoft, Network Instruments
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Best New Product
Sunbelt Software iHateSpam Server Edition
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Best Remote Computing Products
Symantec, NORTHERN, Check Point Software
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Best Security Products
Symantec, RSA, Check Point Software, NetIQ
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Best Service and Support
Dell
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Best Software
ScriptLogic ScriptLogic 4.0
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Best Storage Products
Dell, VERITAS Software, HP
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Best Systems Management Products
Microsoft, HP, Symantec, ScriptLogic, WQuinn, Sunbelt Software, Aelita Software, BMC Software
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Best Telephony Products
GFI, ACCPAC International, Cisco Systems
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Best Training and Certification
Intense School, Transcender, Global Knowledge
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Best Utilities
BMC Software, Executive Software, Winternals, WinZip, ScriptLogic
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Best Web-Based Services
Emergent OnLine, Avatier, BMC Software, Invotion
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Most Innovative Product
VERITAS Software VERITAS Global Cluster Manager
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[Fast Forward]

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Customer Relationship Management Software
Readers recognized Remedy with the first of two Readers' Choice awards by designating Remedy Customer Support as Best Customer Relationship Management Software.
 — Editors