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October 2007

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Efficiently Protect Against Malware
Sunbelt Software's CounterSpy Enterprise 2.0

With my company's Web traffic growing, we began to experience a number of problems. Computers were slowing down and freezing up, and our current antivirus solution wasn't catching the common adware, spyware, and malware that was impacting the performance of those systems. We didn't want to place the responsibility for virus definition updates and virus scans on our users, so an enterprise antispyware solution became our highest priority.

We purchased Sunbelt Software's CounterSpy Enterprise. Installing CounterSpy was ridiculously quick and simple, and there were no major configuration hassles. Originally we ran it on a high-end workstation rather than a server and it worked just fine. Most of the installation time was consumed by the deployment of CounterSpy agents to individual workstations. We had some trouble with an earlier version of CounterSpy that seemed to lock up some services, but version 2.0 seems to have fixed those problems.

CounterSpy has saved us quite a bit of time. Before we implemented it, if a machine at a remote site was running slowly or having problems, we'd have to dispatch a technician and that wasn't always a viable option. With CounterSpy I can run a scan remotely and get the results to the proper support staff within a matter of minutes. One thing that would make CounterSpy better is if there were a way to get information on a system during a scan while in the policy view mode.

Although CounterSpy isn't perfect, I wouldn't hesitate to suggest it to anyone in an organization that has a moderate number of workstations or workstations spread out over a fairly large geographical area.

Reader: Jeff Breckon
Senior computer analyst
Product: CounterSpy
Enterprise 2.0
Company: Sunbelt Software
Contact: http://www.sunbeltsoftware.com

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