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November 2008

SBS 2008 and EBS 2008: The View from the Trenches

MVPs Susan Bradley and Nick Whittome get real about the new versions
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SideBar    Microsoft’s Take on SBS 2008 Pricing

On to SBS
Because Susan and Nick are SBS MVPs, they have strong opinions about SBS 2008. Will they replace existing SBS implementations when the new version is available? Susan said, “SBS 2008 is driven by Exchange 2007’s need for 64-bit horsepower, so I’ll upgrade when I need to replace hardware. I anticipate that to be in 2009.” Nick agreed that the need for 64-bit hardware would delay his deployment of SBS 2008.

What’s the key selling point in SBS 2008? Susan likes the fact that “SBS 2008 Premium comes with a second Server 2008 license (32- or 64-bit) and will ship with both SQL Server 2008 and SQL Server 2005 (32- or 64-bit). I like the idea that I can pull SQL Server off the main box and move it to the second server. I can make that second server my line-ofbusiness application box, my SQL Server box, or even a secondary domain controller. Also, the ability to add Terminal Server remote apps to the Remote Web Workplace Console will be great.”

Nick likes “the ease of deploying Exchange 2007 with SBS 2008. The wizards do everything for you, and if you’ve gone through the hell of configuring Exchange 2007 certificates and Outlook Anywhere, you’ll really appreciate SBS 2008’s excellent automation of this process. As part of this same web wizard, you can perform complicated tasks, such as registering domains, getting connected, and deploying a smart website, in just a few minutes.”

What’s the biggest advantage in deploying SBS 2008? Susan sees benefits for “a firm that’s investing in Vista. The Server Message Block 2.0 TCP/IP stack makes a difference. You’ll see speed increases that you don’t see in an SBS 2003–based network. Also, several new networking wizards make it a breeze to set up full SMTP email and perform domain integration with a Microsoft Office Live Workspace website and shared space. The wizard of all wizards is called Fix My Network. It reviews DHCP and DNS settings and rectifies problems accordingly. In addition, new POP3 connectors pull email every five minutes, and a wizard helps you set up a smart-host connection for Exchange. These tools are great if you want to maintain legacy email setups.”

SBS 2008 isn’t without some drawbacks. Susan says she is “most disappointed in the new SBS 2008 monitoring reports because they look terrible in a non-Outlook mail client. You can set up custom reports, but I wish it performed better monitoring of the health and status of my workstations than it currently does. It only looks at the antivirus, antispyware, and patch status of workstations, and keeps an eye on the drive space. I would prefer additional alerts, such as for problems that are predictors of hard drive failures, and I’ve built some custom alerts to share with the community at www.codeplex.com/sbs.”

Nick adds, “Susan is being polite here. The monitoring is just plain awful. We’ll have to use third-party products to get a good overview of the desktops on our networks, or find solutions from open-source communities such as CodePlex.”

Migration Hurdles
No doubt there are other changes that some will love and some hate. Susan complains that there “is no support for tape backup. The reason is that Server 2008 doesn’t support tape as a backup medium, so SBS has also dropped it. Also, people who already have virus protection subscriptions won’t like the inclusion of trial versions of Forefront antivirus to protect Exchange and Windows Live OneCare to protect the server. The good news is that you can delete these during the installation process and install your own antivirus solutions.”

The biggest disappointment for Nick “is the huge increase in price for SBS 2008. In my opinion, this is a push to get customers to sign up for Software Assurance, which really isn’t where the majority of small businesses want to be. SBS 2008 Standard is now $1,089—a huge increase from SBS 2003, which was $599. Although the CAL price appears cheaper with SBS 2008, I see this as a false perception because the CAL price increased between SBS 2000 and SBS 2003. However, I like the fact that you now have the option of purchasing single SBS 2008 CALs.” For Microsoft’s response to this point, see the web-exclusive sidebar, “Microsoft’s Take on SBS 2008 Pricing,” InstantDoc ID 100271.

Susan believes the upgrade and migration process “will probably be the biggest hurdle for SBS 2008. Because Exchange 2007 requires 64-bit hardware, you can’t upgrade in place from SBS 2003 to SBS 2008. You need a unique answer file process to enable the migration wizard, which is a combination of automated tasks and step-by-step instructions to guide you.”

Nick adds: “The migration process is certainly better than in previous versions. The product is well documented, and the wizards are pretty intuitive. WSS migration is lacking and requires that you install the new version side by side with the old. Several consultants have already suggested better alternatives for migration.”

Some Improvement, Some Holes
Judging by Susan’s and Nick’s experience with EBS and SBS, the Microsoft developers got a lot right. But these MVPs also found areas for improvement. If you’re considering EBS or SBS, let us know what you think and tell us your views and experiences with the products.

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