Solving Desktop Management Challenges in Healthcare

IT departments across all healthcare providers have felt the effect of changes during the past decade in the health industry. Desktop management challenges faced by IT professionals working in healthcare include:

• providing workers with rapid access a set of applications, resources and data as they roam between many different workstations
• complying with HIPAA, especially providing centralized permissions management and access restrictions around patient records
• finding adequate tools for providing remote assistance to user desktops
• protecting against users removing sensitive data using USB drives and removable storage media
• rising energy costs and pressure to reduce wasted uptime

The white paper “Solving Desktop Challenges in Healthcare” addresses some of the key challenges presented by Windows desktop management in a healthcare environment. In addition, the paper looks at ScriptLogic’s Desktop Authority, which provides healthcare organizations the granular control they need for all Windows desktops and applications.

The paper highlights specific features within Desktop Authority that have been used by many healthcare organizations to drive down costs, improve efficiency and achieve regulatory compliance:

• providing a secure, consistent, task-oriented desktop for users as they roam
• reducing user logon times
• securing the desktop environment
• providing excellent remote assistance for one-on-one support
• reducing energy costs with centralized power management