The combination of Exchange Server and Outlook calendaring features provides you with powerful resource- scheduling tools. If you have an Exchange environment in which all the email clients are Outlook 2000 or later, you can implement a feature that Microsoft calls direct booking. In this overview of the technology, I explain how to set up direct booking, give you a few caveats to consider as you use the feature, and provide some tips for making it more user-friendly.
Direct Booking a Resource
Before Exchange and Outlook tools became available, if you needed to use a resource, such as a conference room or audiovisual equipment, you would contact a person, who would check a schedule and tell you whether the resource was available. The direct-booking mechanism eliminates the need to contact another person to check a resource's availability and reserve a time slot in a resource's schedule; direct booking schedules an appointment directly into the Outlook Calendar. . . .
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