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March 02, 2009

9 Top IT Skills for 2009

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5. Business intelligence
When it comes to BI, individuals who can understand the systems and collect the right data are obviously valuable. Though, IT pros who can think in terms of business strategy, driving creative ideas for what data to pull and how to use it, are of extreme value.

6. Security
Security threats are abundant and always growing. Organizations not only need someone with a background in security, but also someone who can be proactive and forsee potential threats and eliminate them.

7. Web 2.0
Social networking becomes a bigger part of modern-day business every day, and it's not just limited to Millennials. If you feel like you came to the party too late and won't be able to keep up with the new tools, you're wrong. Most of them are surprisingly intuitive.

8. Data center
Understanding the data center and virtualization is critical, as organizations move to cut energy and storage costs. While many general IT pros are expected to learn these skills, becoming an expert in virtualization will be a smart move.

9. Telecommunications
VoIP, Wi-Fi, WiMAX, Bluetooth--become familiar with these technologies, the devices that are using them, and what growing role they will have in the future.

What skills do you think will be in the highest demand for 2009? Post a comment and let me know.

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Reader Comments
'support staff that aren't from America' isn't only an American problem, that problem exists world-wide. When I call the local helpdesk, I expect to get an operator who can speak my language like a native, not like a third language!

richard_artes May 07, 2009 (Article Rating: )


Greetings,

I am from speciality #2. Support is often overlooked or outsourced, wich is bad business.

Lots of people often complain to me how they lack a connexion between them and the tech. A native language is a barrier breaker.

Hire local techs, but beyond that hire techs that can explain what they are doing and how they fixed IT to the user.

Most users thank you for a good explanation more than for resolving their issue.

Have Fun ! (tm)

Jean-François Thivierge
Windows IT pro

Darkmotion August 07, 2009 (Article Rating: )


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